EXCHANGE POLICY

ResellYourMac (RYM) guarantee the quality and individuality of all Mac items. Each Mac checks with ultimate care and makes any error-free. If you are not completely satisfied with your purchase, you must contact RYM 7 days of receiving the product regarding its exchange.

We offer refunds on Credit Card/Debit Card/Net Banking/Cash on Delivery through Website for our customers, subject to the following scenarios:

  1. Received defective product
  2. The product got damaged during shipping
  3. Received wrong product
  4. Product is not as shown on the website or does not fit

After approving your return request we will gladly offer you an exchange or refund.

EXCHANGE PROCESS.

To exchange a product through RYM Website you have to contact RYM customer support to schedule a courier pickup within 14 days from delivery of the product. We will arrange a time with our courier partner.

EXCHANGE PROCESS

All products exchanged must:

  1. Have original invoice
  2. Have all its original packaging
  3. Have all original tags
  4. Product is not as shown on the website or does not fit

Be in unused, unworn and unwashed condition Please note that we cannot replace or refund products that don’t meet the specifications above, or any of the below apply:

  1. Product(s) is damaged due to use or misuse
  2. Product has a manufacturing defect but has been used.

Missing Parcels

Make sure you fill in your correct address when ordering from us. We cannot take responsibility for the wrong address being used for an order. E-mail us if your product does not arrive and we’ll get in touch with our courier company to track down the package. It is safer if you can have your items delivered when you are present, to provide a secure daytime delivery address if possible.

For any other questions or clarifications, please contact our customer support at support@resellyourmac.com

RYM does not warrant that the operation of the product will be uninterrupted or error-free and it does not cover the following:

●      Cosmetic appearances such as scratches or normal wear and tear, breaks, dents.

●      Damage from accidents, acts of God, fire, and water.

●      Minor white patches in the display.

●      Operating the product internationally with different technical standards for which it was not originally designed.

●      Charging the battery with a charger other than originally provided.

●      Cost of recovering any program or data (If applicable).

CANCELLATIONS

Orders once placed, cannot be canceled. Please send all your exchanges to

ResellYourMac

78, Sahid Nikhil Aich sarani

Subhas Nagar, Dum Dum Cantonment

Kolkata- 700065

West Bengal

 

Our aim is to make your experience as comfortable as possible.

 

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